Getform: Form service collects additional visitor data
Requirements
Access to form code and Getform configuration as well as a test submission to check the transferred data.
For external form endpoints, it's not just the visible form content that counts. Getform documents that widgets also collect IP address, location, operating system, browser and device type. For a strict goal of “We don’t save!” A local form without this additional data is preferable.
Check after the change
Check browser memory and network requests and also view web server, proxy, application and provider logs separately. A single product setting does not automatically cover the entire processing chain.
Basis
General principles on necessary form fields, local spam defense and separate logging can be found in Contact form without tracking and unnecessary IP storage.
Reset
If the reduced configuration affects a required function, restore only the relevant setting and then recheck data flow, storage, retention and third-party connections.
Related guides
Sources and verification
This guide is based on multiple current sources. Vendor documentation is not treated as proof that every concrete installation automatically follows the same privacy characteristics.
Important: IP processing is not IP storage
An IP address has to be processed to establish and deliver a network connection. Hosting providers, firewalls or DDoS protection may also process or retain it for a limited time for security purposes. No Logging distinguishes this security layer from unnecessary persistent visitor logging by the website, application and ordinary access logs.